Another way to keep your customers interested in your brand is to encourage them to subscribe to your newsletter or loyalty program. Sending a separate email inviting your customer to subscribe is a great way to draw attention to these services.
Some tips for writing this type of email:
- Summarize the benefits. Include concrete facts that give a taste of what they can expect in terms of benefits by subscribing, for example, “Never miss any news” or “Receive special discounts reserved for subscribers.”
- Make it easy to sign up. Include phone number list a “Subscribe” button that directs the customer to your subscription page. Ask for only the minimum amount of information necessary to avoid making the signup process too complicated. Typically, an email address is sufficient.
8. Satisfaction survey email
Finally, asking your customers to participate this means that Jim in a quick satisfaction survey is the perfect way to gain valuable insights that will help you improve your products and services. It also helps build trust by showing your customers that their opinion matters to you.
Here are some tips:
- Keep it short and sweet. You’re asking customers to donate their valuable time. Your message should be polite, short, and to the point.
- Make sure they understand that you’re doing this for them. Remind your customers that their feedback is important because it helps you improve the service you provide.
- Be clear about what to expect. Give your customers a realistic indication of how long the survey will take. Instead of writing “our short survey,” say “our two-minute survey,” for example.
- Include a clear CTA. Include a clearly identifiable button that directs the customer to the survey.
Include links to product pages
your customer has ordered. If your text services customer wants to check information about the items they’ve purchased, they’ll quickly access the product pages. Making it easy for customers to access your store is essential.
- Include links to other helpful resources. For example, add an FAQ related to the product the customer purchased.
- Include expected shipping dates. It’s important to make sure this information is consistent with the shipping times you display on your website to avoid confusion and maintain trust.